Need help?
To place an order, simply browse through our collection and add the desired items to your shopping cart. Once you're ready to checkout, proceed to the payment page, fill in your details, and confirm your order.
We accept payments via credit/debit cards, net banking, UPI, and cash on delivery (COD) for select locations.
You can cancel your order within 2 hours of placing it. Once the order is processed for shipping, it cannot be cancelled.
You can reach our customer support team via email at teamavaiya@gmail.com or by WhatsApp at 8530898026. Our support hours are 24/7. We strive to respond to all inquiries within 24 hours.
In the rare event that you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund as per your preference.
Unfortunately, we cannot add items to an existing order. You will need to place a new order for additional items.
Our return policy applies to sale items as well. However, please note that certain items may be marked as non-returnable during sales.
We can update your shipping address as long as the order has not been shipped yet. Please contact our customer support team as soon as possible for assistance.
We offer free shipping on all orders within India.
Orders are usually dispatched within 2-3 business days. Delivery times vary depending on your location. You can track your order using the provided tracking number.
Currently, we only ship within India.
We offer a hassle-free exchange policy within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags intact. Please refer to our Returns & Exchange policy page for more details.
Once your order is dispatched, you will receive a tracking number via email/SMS. You can use this tracking number to track your order on our website or through our logistics partner's website.
At the moment, we do not offer customization or made-to-order services. However, we continuously update our product offerings to meet the diverse needs of our customers.
Our clothing comes in a range of sizes, typically from XS to XXL. Please refer to the size chart provided on each product page for accurate measurements.
While we make every effort to display the colors accurately, variations may occur due to factors such as monitor settings. All images are mockups not a real image
Currently, we operate exclusively as an online store and do not have any physical retail locations.
Care instructions for each garment can be found on the product page. We recommend following these instructions to ensure the longevity of your clothing.
We occasionally offer discounts and promotions to our customers. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.
You can subscribe or unsubscribe to our newsletter by visiting the "Newsletter" section of our website and entering your email address.